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Computerized document imaging systems : technology and applications
Muller, Nathan J., (1993)
Minimum risk strategy for acquiring communications equipment and service
Muller, Nathan J., (1989)
Managing Service Level Agreements - Service level agreements are increasingly being used in enterprise networks and are contracts that specify the performance parameters within which a network service is provided. In this article their application, preparation and effects on IT departments are considered
Muller, Nathan J., (1999)