Improving application management services through ticket data clustering
Ying Li
| Year of publication: |
2015
|
|---|---|
| Authors: | Li, Ying |
| Published in: |
Maximizing management performance and quality with service analytics. - Hershey, Pa. : Business Science Reference, ISBN 978-1-4666-8496-6. - 2015, p. 119-147
|
| Subject: | ERP-System | ERP system | Mobile Anwendung | Mobile application | IT-Management | IT management | Störungsmanagement | Disruption management |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011407895