Improving patient satisfaction and outpatient diagnostic center efficiency using novel online real-time scheduling
Varun Jain, Usha Mohan, Zach Zacharia, Nada R. Sanders
| Year of publication: |
2022
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|---|---|
| Authors: | Jain, Varun ; Mohan, Usha ; Zacharia, Zach ; Sanders, Nada R. |
| Published in: |
Operations research for health care. - Amsterdam : Elsevier, ISSN 2211-6923, ZDB-ID 3139304-4. - Vol. 32.2022, p. 1-17
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| Subject: | Genetic algorithm | Healthcare | Hybrid shops | Online patient scheduling | Patienten | Patients | Krankenhaus | Hospital | Scheduling-Verfahren | Scheduling problem | Gesundheitsversorgung | Health care | Evolutionärer Algorithmus | Evolutionary algorithm | Online-Handel | Online retailing | Kundenzufriedenheit | Customer satisfaction | Gesundheitswesen | Health care system | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour |