Improving productivity in design and development of information technology (IT) service delivery simulation models
Year of publication: |
2015
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Authors: | Beloglazov, Anton ; Banerjee, Dipyaman ; Hartman, Alan ; Buyya, Rajkumar |
Published in: |
Journal of service research : JSR. - Thousand Oaks, CA : SAGE Publications, ISSN 1094-6705, ZDB-ID 1490069-5. - Vol. 18.2015, 1, p. 75-89
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Subject: | IT service delivery | service science | service systems | formal model | simulation | software product lines | Simulation | Informationstechnik | Information technology | Dienstleistungssektor | Service industry | Produktgestaltung | Product design | Dienstleistung | Services | Software | Produktivität | Productivity | IT-Dienstleister | IT service provider | Dienstleistungsmanagement | Service management | Softwareentwicklung | Software development |
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