Improving service quality : achieving high performance in the public and private sectors
Michael E. Milakovich
| Year of publication: |
1995
|
|---|---|
| Authors: | Milakovich, Michael E. |
| Publisher: |
Delray Beach, Fla. : St. Lucie Press |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XX, 258 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| ISBN: | 1-88401-545-X |
| Source: |
Persistent link: https://www.econbiz.de/10004309142