In search of patterns among travellers' hotel ratings in TripAdvisor
Year of publication: |
April 2016
|
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Authors: | Banerjee, Snehasish ; Chua, Alton Y. K. |
Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 53.2016, p. 125-131
|
Subject: | User-generated ratings | E-tourism | Web 2.0 | Travellers' profiles | Geographical regions | Independent hotels | Chain hotels | Hotellerie | Hotel industry | Social Web | Social web | Tourismus | Tourism | Urlaubsverhalten | Holiday behaviour | Electronic Commerce | E-commerce | Dienstleistungsqualität | Service quality | Virales Marketing | Viral marketing |
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