Influence of perceived risk and service recovery on on-line shopping : a dynamic game of incomplete information
Yong Fang and Fengming Tao
| Year of publication: |
2011
|
|---|---|
| Authors: | Fang, Yong ; Tao, Fengming |
| Published in: |
Modeling risk management in sustainable construction. - Berlin, Heidelberg [u.a.] : Springer, ISBN 978-3-642-15242-9. - 2011, p. 387-394
|
| Subject: | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Risiko | Risk | Dienstleistungsqualität | Service quality | Dynamisches Spiel | Dynamic game | Unvollkommene Information | Incomplete information |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008749524