Information seeking behavior causing satisfaction modification intentions : an empirical study to address emerging challenges in a service context
Rejikumar G., Aswathy Asokan A.
| Year of publication: |
2017
|
|---|---|
| Authors: | Rejikumar G. ; Aswathy Asokan A. |
| Published in: |
Journal of Indian business research. - Bingley : Emerald, ISSN 1755-4195, ZDB-ID 2473958-3. - Vol. 9.2017, 4, p. 304-328
|
| Subject: | nformation-seeking behavior | Information allied loyalty | Satisfaction developer | Satisfaction modification intentions | Satisfaction modifier | Satisfaction retainer | Kundenzufriedenheit | Customer satisfaction | Arbeitszufriedenheit | Job satisfaction | Dienstleistungsqualität | Service quality | Zufriedenheit | Satisfaction | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing |