Information technology : enabled global customer service
Tapio Reponen [ed.]
| Year of publication: |
c2003
|
|---|---|
| Other Persons: | Reponen, Tapio (ed.) |
| Publisher: |
Hershey, Pa. [u.a.] : Idea Group Publ. |
| Subject: | Kundenservice | Customer service | Beziehungsmarketing | Relationship marketing | Informationstechnik | Information technology | Internet | Electronic Commerce | E-commerce |
| Description of contents: | Table of Contents [gbv.de] |
| Extent: | II, 288 S. graph. Darst. 26 cm |
|---|---|
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Sammelwerk ; Collection of articles of several authors |
| Language: | English |
| Notes: | Includes bibliographical references and index. - Enth. 16 Beitr. |
| ISBN: | 1-59140-048-1 ; 1-59140-087-2 |
| Classification: | Betriebliche Information und Kommunikation |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10001679005