Information technology-supported value co-creation and co-destruction via social interaction and resource integration in service systems
Year of publication: |
2022
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Authors: | Li, Mengcheng ; Tuunanen, Tuure |
Published in: |
The journal of strategic information systems : incorporating International Information Systems. - Amsterdam [u.a.] : Elsevier, ISSN 0963-8687, ZDB-ID 1099465-8. - Vol. 31.2022, 2, p. 1-19
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Subject: | Value co-creation | Value co-destruction | Service system | Social interaction | Resource integration | Information technology | Kundenintegration | Customer integration | Betriebliche Wertschöpfung | Value creation | Soziale Beziehungen | Social relations | Informationstechnik | Service-Dominant Logic | Service-dominant logic | Dienstleistung | Services | Kundenwert | Customer value | Theorie | Theory |
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