Initiating value co-creation : dealing with non-receptive customers
Year of publication: |
September 2018
|
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Authors: | Malshe, Avinash ; Friend, Scott B. |
Published in: |
Journal of the Academy of Marketing Science. - New York, NY : Springer Science + Business Media LLC, ISSN 0092-0703, ZDB-ID 1187865-4. - Vol. 46.2018, 5, p. 895-920
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Subject: | Value Co-Creation | Customer Non-Receptivity | Customer-Supplier Relationships | Qualitative Research | Kundenintegration | Customer integration | Kundenwert | Customer value | Beziehungsmarketing | Relationship marketing | Lieferantenmanagement | Supplier relationship management | Betriebliche Wertschöpfung | Value creation | Qualitative Methode | Qualitative method | Service-Dominant Logic | Service-dominant logic | B-to-B-Marketing | Business-to-business marketing |
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