//-->
Measuring the influence of service quality on patient satisfaction in Malaysia
Tan, Christine Nya-Ling, (2019)
Customer satisfaction in Indian hospitals : moderators and mediators
Panchapakesan, Padma, (2015)
Analysis of the gap between customers' perceptions and employees' expectations of service quality based on fuzzy SERVQUAL logic (case study: Mofid children's hospital in Tehran, Iran)
Mashhadiabdol, Maryam, (2014)
Healthcare Malaysia at a crossroads
Noor Hazilah Abd Manaf, (2018)
The influence of direct-to-physician promotion towards physicians' prescription behaviour in Malaysia
Sardar Md Humayun Kabir, (2022)
Satisfaction among Gen Y patients : a case study of students at the International Islamic University Malaysia
Noor Hazilah Abd Manaf, (2010)