Integrating community and e-commerce to build a trusted online second-hand platform : based on the perspective of social capital
Nuan Luo, Yu Wang, Mingli Zhang, Tao Niu, Jianbo Tu
| Year of publication: |
2020
|
|---|---|
| Authors: | Luo, Nuan ; Wang, Yu ; Zhang, Mingli ; Niu, Tao ; Tu, Jianbo |
| Published in: |
Technological forecasting & social change : an international journal. - Amsterdam : Elsevier, ISSN 0040-1625, ZDB-ID 280700-2. - Vol. 153.2020, p. 1-7
|
| Subject: | E-commerce service quality | Perceived trust | Second-hand transaction | Virtual community quality | Electronic Commerce | E-commerce | Vertrauen | Confidence | Social Web | Social web | Sozialkapital | Social capital | Online-Handel | Online retailing | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Gebrauchtmarkt | Second-hand market | Digitale Plattform | Digital platform |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.techfore.2020.119913 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012234664