Integration of simulation modelling and lean management to improve patient flow at outpatient clinics

Ahmed Shaban, George Ayad, Neamat Gamal Saleh Ahmed

Year of publication:	2022
Authors:	Shaban, Ahmed ; Ayad, George ; Ahmed, Neamat Gamal Saleh
Published in:	International journal of productivity and quality management : IJPQM. - Olney, Bucks : Inderscience Enterprises, ISSN 1746-6482, ZDB-ID 2232968-7. - Vol. 36.2022, 3, p. 439-458
Subject:	healthcare \| outpatient clinic \| internal medicine \| patient flow \| waiting time \| process improvement \| lean management \| value stream mapping \| VSM \| simulation modelling \| Lean Management \| Lean management \| Gesundheitsversorgung \| Health care \| Simulation \| Krankenhaus \| Hospital \| Prozessmanagement \| Business process management \| Patienten \| Patients \| Lean Production \| Lean production \| Qualitätsmanagement \| Quality management \| Warteschlangentheorie \| Queueing theory \| Gesundheitswesen \| Health care system \| Scheduling-Verfahren \| Scheduling problem