Intensive WOM-behavior in the healthcare sector : the case of an Austrian hospital’s Facebook site
Year of publication: |
2020
|
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Authors: | Martin, Sebastian ; Grüb-Martin, Birgit |
Subject: | Word-of-mouth | eWOM | Recommendation | Healthcare | Hospital | Social media | Facebook | Social Web | Social web | Krankenhaus | Virales Marketing | Viral marketing | Gesundheitsversorgung | Health care | Online-Marketing | Internet marketing | Österreich | Austria | Gesundheitswesen | Health care system | Gastgewerbe | Hospitality industry |
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