Intention to use analytical artificial intelligence (AI) in services : the effect of technology readiness and awareness
Carlos Flavián, Alfredo Pérez-Rueda, Daniel Belanche and Luis V. Casaló
| Year of publication: |
2022
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|---|---|
| Authors: | Flavián Blanco, Carlos ; Pérez-Rueda, Alfredo ; Belanche, Daniel ; Casaló, Luis V. |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5826, ZDB-ID 2495133-X. - Vol. 33.2022, 2, p. 293-320
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| Subject: | Artificial intelligence | Awareness | Discomfort | Financial services | FinTech | Innovativeness | Insecurity | Intention to use | Optimism | Robo-advisor | Robot | Technology readiness | Künstliche Intelligenz | Finanzdienstleistung | Finanztechnologie | Financial technology | Innovationsakzeptanz | Innovation adoption | Roboter | Technischer Fortschritt | Technological change | Innovation |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JOSM-10-2020-0378 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012880727