Interactions between service customers : managing on-site customer-to-customer interactions for service advantage
Nicholls, Richard
| Year of publication: |
2005
|
|---|---|
| Authors: | Nicholls, Richard |
| Publisher: |
Poznań : Wyd. Akad. Ekonomicznej |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XVII, 272 S. : graph. Darst. |
|---|---|
| Series: | Prace habilitacyjne. - Poznań, ISSN 1642-3119. - Vol. 21 |
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 83-7417-116-2 |
| Classification: | Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004859735