Internal customers creating value in the workplace : conceptualising the internal customer perceived value (ICPV) model
Year of publication: |
2024
|
---|---|
Authors: | Lo Iacono, Joseph ; Carlini, Joan ; France, Cassandra ; Grace, Debra |
Subject: | employee experience | perceived value | Value creation | value perceptions | Kundenwert | Customer value | Betriebliche Wertschöpfung | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Wahrnehmung | Perception |
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