Internet technologies, ECRM capabilities, and performance benefits for SMEs : an exploratory study
Year of publication: |
2010
|
---|---|
Authors: | Harrigan, Paul ; Schroeder, Andreas ; Qureshi, Israr ; Fang, Yulin ; Ibbotson, Patrick |
Published in: |
International journal of electronic commerce : IJEC. - Philadelphia, Pa. : Routledge, Taylor & Francis Group, ISSN 1086-4415, ZDB-ID 1402660-0. - Vol. 15.2010/11, 2, p. 7-46
|
Subject: | Beziehungsmarketing | Relationship marketing | IT-gestütztes Marketing | Computer-assisted marketing | KMU | SME | Empirische Methode | Empirical method |
-
McNally, Regina C., (2010)
-
Sales information systems : are they being used for more than simple mail shots?
Donaldson, Bill, (2007)
-
Open Source CRM Systems for SMEs
Tereso, Marco, (2021)
- More ...
-
He, Wei, (2022)
-
Internet Technologies, ECRM Capabilities, and Performance Benefits for SMEs: An Exploratory Study
Harrigan, Paul, (2010)
-
Fang, Yulin, (2014)
- More ...