Interpersonal influence strategies in complex B2B sales and the socio-cognitive construction of relationship value
Year of publication: |
2015
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Authors: | Hohenschwert, Lena ; Geiger, Susi |
Published in: |
Industrial marketing management : the international journal for industrial and high-tech firms. - New York, NY [u.a.] : Elsevier, ISSN 0019-8501, ZDB-ID 120124-4. - Vol. 49.2015, p. 139-150
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Subject: | B2B | Sales | Value creation | Influence strategies | Symbolic interactionism | B-to-B-Marketing | Business-to-business marketing | Lieferantenmanagement | Supplier relationship management | Betriebliche Wertschöpfung | Verkauf | Selling | Beziehungsmarketing | Relationship marketing | Soziale Beziehungen | Social relations | Verkaufspersonal | Salespeople | Kundenwert | Customer value | Strategisches Management | Strategic management |
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