ISS-QUAL: A Measure of Service Quality for the Information Systems Function
| Year of publication: |
2013
|
|---|---|
| Authors: | Miller, Robert E. ; Hardgrave, Bill C. ; Jones, Thomas W. |
| Published in: |
Information systems management. - Philadelphia, Pa : Taylor & Francis Group, ISSN 1058-0530, ZDB-ID 10763910. - Vol. 30.2013, 3 (3.7.), p. 250-262
|