IT service departments struggle to adopt a service-oriented philosophy
Aileen Cater-Steel
| Year of publication: |
2009
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|---|---|
| Authors: | Cater-Steel, Aileen |
| Published in: |
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association. - Hershey, Pa. : IGI Global, ISSN 1935-5688, ZDB-ID 2498765-7. - Vol. 1.2009, 2, p. 69-77
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| Subject: | Digitale Dienste | Web-based service | Unternehmensarchitektur | Enterprise architecture | Dienstleistungssektor | Service industry | Innovationsakzeptanz | Innovation adoption | Dienstleistungsqualität | Service quality | Dienstleistungsmanagement | Service management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003864333