Business process management and service delivery; a case of Uganda's public entities
Nixon Kamukama, Sulait Tumwine, Julius Opiso and Stephen Korutaro Nkundabanyanga
| Year of publication: |
2014
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|---|---|
| Authors: | Kamukama, Nixon ; Tumwine, Sulait ; Opiso, Julius ; Nkundabanyanga, Stephen Korutaro |
| Published in: |
World journal of entrepreneurship, management and sustainable development : WJEMSD. - Bingley : Emerald, ISSN 2042-5961, ZDB-ID 2802091-1. - Vol. 10.2014, 4, p. 285-299
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| Subject: | Service delivery | Business process management | Service provider | Service buyer | Prozessmanagement | Uganda | Öffentliche Dienstleistung | Public services | Dienstleistungsqualität | Service quality | Dienstleistungssektor | Service industry | Dienstleistungsmanagement | Service management | Digitale Dienste | Web-based service |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010493000