Key attributes of Muslim-friendly hotels' service quality : voices from booking.com
Year of publication: |
2023
|
---|---|
Authors: | Arasli, Hüseyin ; Saydam, Mehmet Bahri ; Gunay, Tugrul ; Jafari, Kaveh |
Published in: |
Journal of Islamic marketing. - Bingley : Emerald, ISSN 1759-0841, ZDB-ID 2553045-8. - Vol. 14.2023, 1, p. 106-127
|
Subject: | Content analysis | Hotel industry | Leximancer | Satisfaction | Service quality | Web reviews | Hotellerie | Dienstleistungsqualität | Kundenzufriedenheit | Customer satisfaction | Qualitätsmanagement | Quality management |
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