Key performance indicators for traffic intensive web-enabled business processes
| Year of publication: |
2012
|
|---|---|
| Authors: | Pun, Ka I. ; Si, Yain Whar ; Pau, Kin Chan |
| Published in: |
Business process management journal. - Bradford : Emerald, ISSN 1463-7154, ZDB-ID 13799617. - Vol. 18.2012, 2 (13.4.), p. 250-284
|