Lean, process improvement and customer-focused performance : the moderating effect of perceived organisational context
Year of publication: |
2021
|
---|---|
Authors: | Assen, Marcel F. van |
Subject: | customer performance | Lean | organisational context | process improvement | standardisation | Lean Management | Lean management | Lean Production | Lean production | Qualitätsmanagement | Quality management | Prozessmanagement | Business process management | Beziehungsmarketing | Relationship marketing | Performance-Messung | Performance measurement | Organisatorischer Wandel | Organizational change | Unternehmenserfolg | Firm performance | Standardisierung | Standardization |
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