Lean Six Sigma in a service context : a multi-factor application approach in the telecommunications industry
Alexandros G. Psychogios; Jane Atanasovski; Loukas K. Tsironis
| Year of publication: |
2012
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|---|---|
| Authors: | Psychogios, Alexandros G. ; Atanasovski, Jane ; Tsironis, Loukas K. |
| Published in: |
International journal of quality & reliability management. - Bingley : Emerald Group Publishing Limited, ISSN 0265-671X, ZDB-ID 51787-2. - Vol. 29.2012, 1, p. 122-139
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| Subject: | Telekommunikationssektor | Telecommunications industry | Führungskräfte | Managers | Dienstleistungsqualität | Service quality | Lean Production | Lean production | Qualitätsmanagement | Quality management | Erfolgsfaktor | Success factor | Südosteuropa | Southeastern Europe |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal ; Fallstudie ; Case study |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009490043