Lean Six Sigma in a service context: A multi-factor application approach in the telecommunications industry
| Year of publication: |
2012
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|---|---|
| Authors: | Psychogios, Alexandros G. ; Atanasovski, Jane ; Tsironis, Loukas K. |
| Published in: |
International journal of quality & reliability management. - Bradford : Emerald, ISSN 0265-671X, ZDB-ID 517872. - Vol. 29.2012, 1 (6.1.), p. 122-140
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