Less is more : a new insight for measuring service quality of green hotels
Wen-Hwa Lee, Ching-Chan Cheng
| Year of publication: |
January 2018
|
|---|---|
| Authors: | Lee, Wen-Hwa ; Cheng, Ching-Chan |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 68.2018, p. 32-40
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| Subject: | Environmental protection | Carbon reduction | Green hotel | Service quality | and GLSERV scale | Dienstleistungsqualität | Hotellerie | Hotel industry | Umweltmanagement | Environmental management | Treibhausgas-Emissionen | Greenhouse gas emissions | Umweltschutz | Luftverschmutzung | Air pollution | Messung | Measurement | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2017.09.005 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011811129