Leveraging customer knowledge : a comparative study of eCRM functionality and its use in e-commerce websites
Yong-Mi Kim and Suliman Hawamdeh
| Year of publication: |
2008
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|---|---|
| Authors: | Kim, Yong-Mi ; Hawamdeh, Suliman |
| Published in: |
International journal of electronic customer relationship management : IJECRM. - Genève : Inderscience Publ., ISSN 1750-0664, ZDB-ID 2422795X. - Vol. 1.2007/08, 4, p. 327-340
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| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10009887504