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The mediating role of firm prestige in the relationship between perceived quality and behaviour intention in customer cafeteria experiences
Samsa, Caglar, (2023)
Well-known or well-liked? : the effects of brand reputation on customers' responses to service failure
Liu, Mengzhen, (2023)
Empowering consumers through self-service technology : a comparative analysis
Kim, Bona, (2025)
Psychographic segmentation in the financial services context : a theoretical framework
Andronikidis, Andreas, (2008)
Linking dimensions of perceived service quality to actual purchase behaviour
Andronikidis, Andreas, (2009)
A synthetic framework to study cognitive views of the self and properties of ethnic/cultural identity in consumer behaviour : a review and proposed research agenda
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