Linking motivation, emotional labor, and service performance from a self-determination perspective
Won-Moo Hur, Yuhyung Shin, and Tae Won Moon
| Year of publication: |
2022
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|---|---|
| Authors: | Hur, Won-Moo ; Shin, Yuhyung ; Moon, Tae Won |
| Published in: |
Journal of service research. - London : Sage Periodicals Press, ISSN 1552-7379, ZDB-ID 2020788-8. - Vol. 25.2022, 2, p. 227-241
|
| Subject: | autonomous motivation | controlled motivation | emotional labor | self-determination theory | service performance | Motivation | Emotion | Leistungsmotivation | Work motivation | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/1094670520975204 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013268017