Linking Perceived Service Quality to Relational Outcomes in a Chinese Context
| Year of publication: |
2012
|
|---|---|
| Authors: | Tam, Jackie L. M. |
| Published in: |
Journal of international consumer marketing. - Philadelphia, Pa. : Taylor & Francis Group, ISSN 0896-1530, ZDB-ID 1080285x. - Vol. 24.2012, 1 (1.1.), p. 7-24
|