On linking the perceived values of mobile shopping apps, customer well-being, and customer citizenship behavior : moderating role of customer intimacy

Karim Garrouch, Zohra Ghali

Year of publication:	2023
Authors:	Garrouch, Karim ; Ghali, Zohra
Published in:	Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 74.2023, p. 1-12
Subject:	Customer citizenship behavior \| Customer intimacy \| Mobile shopping apps \| Perceived values \| Well-being \| Konsumentenverhalten \| Consumer behaviour \| Beziehungsmarketing \| Relationship marketing \| Mobile Anwendung \| Mobile application \| Kundenzufriedenheit \| Customer satisfaction \| Online-Handel \| Online retailing \| Kundenwert \| Customer value \| Deutschland \| Germany \| Arbeitsverhalten \| Work behaviour

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