Linking relationship marketing to customer loyalty in the e-banking context : the central role of customer satisfaction
Nam Hoai Nguyen, Dung Phuong Hoang
| Year of publication: |
2024
|
|---|---|
| Authors: | Nam Hoai Nguyen ; Dung Phuong Hoang |
| Published in: |
Gadjah Mada international journal of business. - Yogyakarta, Indonesia : Faculty of Economics and Business, ISSN 1411-1128, ZDB-ID 2947129-1. - Vol. 26.2024, 1, p. 109-140
|
| Subject: | E-Banking | Relationship Marketing | Customer Satisfaction | Customer Loyalty | Commercial Banks | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Electronic Banking | Electronic banking | Bank | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.22146/gamaijb.73450 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014486995