Linking service quality and satisfaction to behavioural intentions in higher education setting
Jaroslav Ďaďo; Janka Táborecká Petrovičová; Dejan Riznić; Tamara Rajić
| Year of publication: |
2013
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|---|---|
| Authors: | Ďaďo, Jaroslav ; Táborecká Petrovičová, Janka ; Riznić, Dejan ; Rajić, Tamara |
| Published in: |
Ekonomický časopis : časopis pre ekonomickú teóriu, hospodársku politiku, spoločensko-ekonomické prognózovanie. - Bratislava : Slovak Akad. Press, ISSN 0013-3035, ZDB-ID 715023-4. - Vol. 61.2013, 6, p. 578-596
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| Subject: | behavioural intentions | higher education service quality | Slovakia | student satisfaction | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Studierende | Students | Hochschule | Higher education institution | Slowakei | Studium | University education | Arbeitszufriedenheit | Job satisfaction |