Linking soft and hard total quality management practices : evidence from Jordan
Year of publication: |
2018
|
---|---|
Authors: | Saleh, Rawan Ali ; Sweis, Rateb J. ; Saleh, Firas I. Mahmoud ; Sarea, Adel M. ; Eldin, Islam Mahmoud Sharaf ; Obeid, Desireen Nader |
Published in: |
International journal of business excellence. - Genève : Inderscience Enterprises Ltd., ISSN 1756-0047, ZDB-ID 2458823-4. - Vol. 14.2018, 1, p. 49-86
|
Subject: | total quality management | TQM | hard practices | soft practices | manufacturing organisations | Jordan | Qualitätsmanagement | Quality management | Jordanien | Industrie | Manufacturing industries |
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