Logistic service quality on young consumers' repurchase intention : an empirical study in emerging economy
Thanh Tiep Le, Phuong Quyen Tran, Ngoc Phuong Lam, Phuong Ho Pham Uyen, My Nguyen Le Tra, Phat Dang Tien
| Year of publication: |
2023
|
|---|---|
| Authors: | Le Thanh Tiep ; Phuong Quyen Tran ; Ngoc Phuong Lam ; Phuong Ho Pham Uyen ; My Nguyen Le Tra ; Phat Dang Tien |
| Published in: |
Operations management research : OMR ; advancing practice through theory. - New York, NY : Springer, ISSN 1936-9743, ZDB-ID 2424183-0. - Vol. 16.2023, 4, p. 2174-2191
|
| Subject: | Customer loyalty | Trust | Satisfaction | Logistics service quality | Repurchase intention | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Logistikunternehmen | Logistics provider | Logistik | Logistics | Vertrauen | Confidence |
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