Loyalty card programs, customer relationship and information technology : an exploratory approach
Year of publication: |
2010
|
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Authors: | Smith, Alan D. ; Potter, Jodi A. |
Published in: |
International journal of business innovation and research. - Genève [u.a.] : Inderscience, ISSN 1751-0252, ZDB-ID 2271131-4. - Vol. 4.2010, 1/2, p. 65-92
|
Subject: | Pittsburgh (Pa.) | Kundenbindungsprogramm | Loyalty program | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Einzelhandel | Retail trade | Empirische Methode | Empirical method | USA | United States |
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