Managing arrival variability in healthcare services : case of an out-patient department
Piyush Gupta, Piyush Pranjal, Amit Sachan and Punam Prasad
| Year of publication: |
2021
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|---|---|
| Authors: | Gupta, Piyush ; Pranjal, Piyush ; Sachan, Amit ; Prasad, Punam |
| Published in: |
International journal of productivity and quality management : IJPQM. - Olney, Bucks : Inderscience Enterprises, ISSN 1746-6482, ZDB-ID 2232968-7. - Vol. 34.2021, 2, p. 135-157
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| Subject: | arrival variability | healthcare services | discrete event simulation modelling | DESM | key performance indicators | KPIs | out-patient department | Gesundheitsversorgung | Health care | Performance-Messung | Performance measurement | Simulation | Gesundheitswesen | Health care system | Dienstleistungsqualität | Service quality | Krankenhaus | Hospital |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJPQM.2021.118380 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012696554