Managing Consumer Returns in a Competitive Environment
| Year of publication: |
2011
|
|---|---|
| Authors: | Shulman, Jeffrey D. ; Coughlan, Anne T. ; Savaskan, R. Canan |
| Published in: |
Management science : journal of the Institute for Operations Research and the Management Sciences. - Hanover, Md : INFORMS, ISSN 0025-1909, ZDB-ID 2063451. - Vol. 57.2011, 2, p. 347-363
|