Managing crisis in the cruise industry : using internal communications to foster workforce resilience

Liz Sharples, Judith Fletcher-Brown, Marta Nieto-García, Kokho Sit and Giampaolo Viglia

Year of publication:	2023
Authors:	Sharples, Liz ; Fletcher-Brown, Judith ; Nieto-García, Marta ; Sit, Kokho ; Viglia, Giampaolo
Subject:	Comunicación interna \| Crisis \| Cruise \| Internal communications \| Regulatory focus theory \| Resilience \| Kreuzfahrt \| Interne Kommunikation \| Internal communication \| Krisenmanagement \| Crisis management \| Coping-Strategie \| Coping strategy

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