Managing reverse exchange in the service supply chain using role activity diagram : a case study of credit card complaint management
Tonmoy Choudhury, K.M. Kutub Uddin Romel, Ferry Jie, Hadrian Geri Djajadikerta
| Year of publication: |
2020
|
|---|---|
| Authors: | Choudhury, Tonmoy ; Romel, K. M. Kutub Uddin ; Jie, Ferry ; Djajadikerta, Hadrian Geri |
| Published in: |
International journal of agile systems and management : IJASM. - Olney, Bucks. : Inderscience Enterprises, ISSN 1741-9182, ZDB-ID 2225596-5. - Vol. 13.2020, 4, p. 417-437
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| Subject: | RAD | role activity diagram | reverse exchange and credit card service | Kreditkarte | Credit card | Lieferkette | Supply chain |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJASM.2020.112338 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10012504869