Mapping experiences : a complete guide to customer alignment through journeys, blueprints, and diagrams
Jim Kalbach
| Year of publication: |
[2021] ; Second edition
|
|---|---|
| Authors: | Kalbach, Jim |
| Publisher: |
Beijing : O´Reilly |
| Subject: | Design Thinking | Design thinking | Kundenintegration | Customer integration | Kundenmanagement | Kundenorientierung | Mind mapping | Visualisierung | Kartierung | Informationsgrafik | Sales-promotion |
Erscheint auch als (Online-Ausgabe):
Kalbach, Jim. Mapping experiences, Second edition. - Beijing : O'Reilly, 2021. - 1 Online-Ressource
Persistent link: https://www.econbiz.de/10013286845