Marketing and performance evaluations in non-profit services: "Missed" targeting in communicating stakeholders' expectations
Year of publication: |
2010
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Authors: | Mano, Rita S. |
Published in: |
The international journal of productivity and performance management : IJPPM. - Bingley : Emerald, ISSN 1741-0401, ZDB-ID 21354492. - Vol. 59.2010, 6 (27.7.), p. 555-571
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