Maximizing customer equity subject to capacity constraints
Year of publication: |
2015
|
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Authors: | Klein, Robert ; Kolb, Johannes |
Published in: |
Omega : the international journal of management science. - Oxford [u.a.] : Elsevier, ISSN 0305-0483, ZDB-ID 124502-8. - Vol. 55.2015, p. 111-125
|
Subject: | Markov decision process | Customer relationship management | Revenue management | Customer equity | Capacity allocation | Repurchase behavior | Beziehungsmarketing | Relationship marketing | Kundenwert | Customer value | Revenue-Management | Kapazitätsplanung | Capacity planning | Theorie | Theory | Konsumentenverhalten | Consumer behaviour |
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