Measuring and managing service productivity : a meta-analysis
Johannes Hofmeister, Dominik K. Kanbach, Jens Hogreve
| Year of publication: |
2024
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|---|---|
| Authors: | Hofmeister, Johannes ; Kanbach, Dominik K. ; Hogreve, Jens |
| Published in: |
Review of managerial science : RMS. - Berlin : Springer, ISSN 1863-6691, ZDB-ID 2365045-X. - Vol. 18.2024, 3, p. 739-775
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| Subject: | Meta-analysis | Service effectiveness | Service efficiency | Service excellence | Service productivity | Meta-Analyse | Dienstleistungssektor | Service industry | Dienstleistungsqualität | Service quality | Produktivität | Productivity | Dienstleistung | Services | Performance-Messung | Performance measurement | Dienstleistungsmanagement | Service management | Performance-Management | Performance management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s11846-023-00620-5 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014551504