Combining strategies for high service productivity with successful service innovation
Year of publication: |
2022
|
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Authors: | Hofmeister, Johannes ; Schneider, Malte H. G. ; Kanbach, Dominik K. ; Kraus, Sascha |
Published in: |
The service industries journal. - London : Frank Cass, ISSN 1743-9507, ZDB-ID 2067915-4. - Vol. 42.2022, 11/12, p. 948-971
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Subject: | multiple-case study | new service development | service design | Service innovation | service productivity | service system | Dienstleistungssektor | Service industry | Dienstleistungsinnovation | Dienstleistung | Services | Innovation | Innovationsmanagement | Innovation management | Dienstleistungsmanagement | Service management | Produktentwicklung | New product development |
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