Measuring hotel performance using the balanced scorecard : a theoretical construct development and its empirical validation
Said Elbanna, Riyad Eid, Hany Kamel
| Year of publication: |
2015
|
|---|---|
| Authors: | Elbanna, Said ; Eid, Riyad ; Kamel, Hany |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 51.2015, p. 105-114
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| Subject: | Balanced scorecard (BSC) | Organizational performance | Performance measurement | Scale development | Hospitality | Hotel performance | Performance-Messung | Balanced Scorecard | Balanced scorecard | Unternehmenserfolg | Firm performance | Hotellerie | Hotel industry | Krankenhaus | Hospital |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2015.09.004 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011413952