Measuring quality from the consumer's perspective: A methodology and its application
| Year of publication: |
1995
|
|---|---|
| Authors: | Karnes, Carol L. ; Sridharan, Sri V ; Kanet, John J. |
| Published in: |
International Journal of Production Economics. - Elsevier, ISSN 0925-5273. - Vol. 39.1995, 3, p. 215-225
|
| Publisher: |
Elsevier |